Cybersecurity Trends in The Healthcare Industry

The healthcare Industry contains private and sensitive information about millions of patients in every country. Therefore, it’s no wonder that in 2017, it was the target of over 50 percent of cyber-attacks. Loaded with identity-revealing information like social security numbers, dates of birth, billing information and, of course, health insurance information, these details can be used for any number of fraudulent actions.

Cyber-criminals can use this private information to illegally request prescription drugs. Additionally, they make fraudulent claims to healthcare providers and even sell the information to people who need medical care. The healthcare industry contains lots of sensitive data. Therefore, data security in the healthcare industry is becoming a top priority across hospitals. Additionally, medical and insurance offices across the country are also investing in cybersecurity. As new data breaches occur more often, new trends for cybersecurity are being practiced by IT and data security professionals.

Healthcare Industry Cybersecurity and Data Breaches

Establishing strong security practices is crucial to keeping patient and employee information safe within the healthcare industry. As internet of things (IoT) technology becomes a more integral part of day-to-day hospital and administrative practices, these areas become even more susceptible to cyberattacks. Although stealing private information is one of the main concerns when breached by cyberthieves, there are many other immediate concerns in data breaches.

SQL injection attacks can compromise patient and employee data and affect millions of people in the long run, leaving them open to identity theft and the damage control that follows. Still, malware can also have a fast and serious impact on healthcare industry operations. In hospitals where patient files and basic administrative information is kept online, ransomware can encrypt patient and hospital information, holding it hostage until a ransom is paid, which can prevent medical professionals from helping their patients.

Just last year, a ransomware attack occurred at East Ohio Regional Hospital, causing the hospital to close their emergency room to ambulances, take a portion of their systems offline, and to use paper files rather than their standard online charts. Fortunately, they had ample defenses in place, which meant the hackers were unable to get through both security layers. Although their systems were disrupted, no patient files were exposed, and there was no ransom paid to the hackers.

The often life-or-death necessity of information in the healthcare industry makes cyber-attacks a frightening threat for hospitals, which once again emphasizes the importance of data breach prevention. Investing the time and effort to secure operations can be a much easier situation than attempting to deal with cyber-criminals when they are already in the system.

Trends in Data Security

New information is constantly being discovered in the cybersecurity field. Due to the nature of software updates that are mass distributed across all technology to make it more efficient, fix previous errors, and regularly change coding information to keep hackers at bay, the cybersecurity community has to also constantly keep up with the continually transforming data.

Shadow IT

One security risk that is becoming more common due to consumerism in the healthcare industry is shadow IT. Shadow IT refers to technology or software, like cloud services or SaaS applications, that run without the awareness or approval of the IT department. These softwares are often installed by unwary employees who are simply looking for tech that is easier to use than the software approved by their IT department.

While keeping patients connected to their physicians is an incredible and potentially life-saving benefit, the influx of devices brought into hospitals that have not undergone proper IT-sanctioned solutions poses several potential risks. These risks include data loss, exposure to software errors, and data protection compliance issues.

Personal Devices

It is usually a hospital’s IT department’s responsibility to promptly apply updates that are meant to repair software vulnerabilities found in operating system products. However, they are unable to do this with products and services that the hospital does not own or that they don’t know are present. This is more common today than ever because employees in the healthcare industry want to use their personal technology and software in their workflow as it may be more convenient at times.

This results in consumer IT finding its way into the office, leaving company information vulnerable to hackers, as those in charge did not develop the products with a company-specific security focus. Examples of these products include free, easy-to-use applications, such as file-sharing technologies like Dropbox, Google Drive, and other Google Apps. A similar risk is posed when employees wish to connect their personal devices, like laptops and smartphones, with company software applications without going through the IT department.

To mitigate the risk associated with shadow IT, IT departments are teaching hospital employees about the need to use only hospital-secured devices as part of their workday technology. They are also using shadow IT discovery tools to detect unapproved applications and take action quickly to prevent dangerous ramifications. Finally, when it comes to patient portal software, IT departments are teaming up with high-quality software developers to encrypt patient information.

Automation and AI

Now that automation and AI technology have become more accessible than ever, their value is being more readily explored by the healthcare industry to gain a full view of the data at their hands. When it comes to noticing abnormal system behavior that might give a sign to a data breach or other security event, machine learning technologies pose incredible value.

Automated tech is able to analyze an abundance of information and data points within a matter of seconds, making it a valuable technology in finding outliers where an initial breach may have occurred. Therefore, hospitals that make the investment into AI stand to better secure their hospital and patient information. Additionally, they will have more details available to them regarding the information that was accessed. This can help them inform patients about the breach when necessary.

Email Security

Email phishing is a very common but problematic security breach that occurs across all industries. Even in the healthcare industry, phishing rates are up, as hackers rely on human oversight to access their information. Today, hackers are becoming smarter in their phishing by imitating reputable sites and finding unexpected moments to steal security info.

To avoid falling into phishing traps, hospitals should invest in security software that flags and redirects any phishing email to keep them from employees. Hospitals should also have their employees change their passwords regularly to keep hackers from potentially breaking into their personal accounts.

Blockchain Security

Blockchain systems are used to record transactions using a lasting but efficient method known as “smart contracts”. These contracts keep the information throughout several databases. These systems embed contracts in a code that no entity can change. This could potentially make hospital transactions between parties more efficient and safe.

According to Duquesne University, “With blockchain, a ledger will store health data but not identification. Users will have a secure address with keys in their wallet. This patient-mediated health data exchange network will improve the efficiency of health data flow across the healthcare industry, and it can allow patients to see who is accessing their data and for what purpose.”

Each year, data security trends change as we discover new cyber-attacks developing. As more of the world integrates advanced technology into their day-to-day lives, cybersecurity risks become a more dangerous and legitimate threat. Although the healthcare industry is advancing along with other industries, the information in the healthcare industry is particularly sensitive. To keep this information safe, healthcare IT departments must be extra careful in keeping up with security trends to ensure their data is secure at all times.

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Should you intend to create or to join any service, receive or request any such news, messages, alerts or other information from our Services concerning companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase “Let the investor beware” is appropriate. American Publishing, LLC’s content is provided primarily for informational purposes, and no content that shall be provided or included in our Services is intended for trading or investing purposes. American Publishing, LLC and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.

EXCLUSION AND LIMITATIONS
THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LAIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.

THIRD PARTY BENEFICIARIES
You herein acknowledge, understand and agree, unless otherwise expressly provided in this TOS, that there shall be third-party beneficiaries to this agreement.

NOTICE
American Publishing, LLC may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.

TRADEMARK INFORMATION
You herein acknowledge, understand and agree that all of the American Publishing, LLC trademarks, copyright, trade name, service marks, and other American Publishing, LLC logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of American Publishing, LLC. You herein agree not to display and/or use in any manner the American Publishing, LLC logo or marks.

COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS NOTICE
& PROCEDURES
American Publishing, LLC will always respect the intellectual property of others, and we ask that all of our users to the same. With regards to appropriate circumstances and at its sole discretion, American Publishing, LLC may disable and/or terminate the accounts of any user who repeatedly violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
a) The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest;
b) A description of the copyrighted work or other intellectual property that you believe has been
infringed upon;
c) A description of the location of the site which you allege has been infringing upon your work;
d) The physical address, telephone number, and email address;
e) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;
f) And finally, a statement, made under penalty of perjury, that the aforementioned information in your notice is the truth and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner’s behalf. The American Publishing, LLC Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
Mailing Address:
American Publishing, LLC
Attn: Copyright Agent
17 Hoff Court, Suite B
Baltimore, Maryland 21221
Telephone: 443.231.7438
Fax: 410.238.2835
Email: karen.austin@uscybersecurity.net
CLOSED CAPTIONING
BE IT KNOWN, that American Publishing, LLC complies with all applicable Federal Communications Commission rules and regulations regarding the closed captioning of video content. For more information, please visit our website at www.uscybersecurity.net.

GENERAL INFORMATION
ENTIRE AGREEMENT
This TOS constitutes the entire agreement between you and American Publishing, LLC and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to American Publishing, LLC Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other American Publishing, LLC Services, affiliate Services, third-party content or third-party software.

CHOICE OF LAW AND FORUM
It is at the mutual agreement of both you and American Publishing, LLC with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of Maryland without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and American Publishing, LLC, shall be filed within the courts having jurisdiction within the County of Baltimore, Maryland or the U.S. District Court located in said state. You and American Publishing, LLC agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.

WAIVER AND SEVERABILITY OF TERMS
At any time, should American Publishing, LLC fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

NO RIGHT OF SURVIVORSHIP NON-TRANSFERABILITY
You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.

STATUTE OF LIMITATIONS
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within year(s) after said claim or cause of action arose or shall be forever barred.

VIOLATIONS
Please report any and all violations of this TOS to American Publishing, LLC as follows:
Mailing Address:
American Publishing, LLC
Attn: Copyright Agent
17 Hoff Court, Suite B
Baltimore, Maryland 21221
Telephone: 443.231.7438
Fax: 410.238.2835
Email: karen.austin@uscybersecurity.net

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